Return Policy

At Hinode Fashion, we strive to provide the best quality products and a smooth shopping experience for our customers. If you are not completely satisfied with your purchase, please review our return and refund policy below.

Returns

We accept returns within 7 days of delivery.

To be eligible for a return:

The item must be unused, unwashed, and in original condition.
All original tags and packaging must be intact.
Products damaged due to misuse or improper handling will not be accepted.

Non-Returnable Items

The following items are not eligible for return:

Products purchased during special sales or clearance offers
Customized or altered products
Items without original tags or packaging

Return Process

To request a return:

Contact our support team through the Contact Us page.
Share your order number and product images (if required).
Once approved, return instructions will be provided.

Customers may be responsible for return shipping charges unless the product received is damaged or incorrect.

Refund Policy

After receiving and inspecting the returned item:

Approved refunds will be processed within 5–7 business days.
Refunds will be credited to the original payment method.

Shipping charges are non-refundable unless the return is due to our error.

Damaged or Wrong Products

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with clear photos of the product and packaging.

We will arrange a replacement or refund accordingly.